Pravin Gupta, the dynamic CEO of CredenTek Software, has offered profound insights into the recently launched AI-fintech platform, Tenali, in an exclusive interview with Khaleej Times. CredenTek, a stalwart in the banking technology sector, with 15 years of experience and a distinguished clientele of tier-1 banks, has boldly ventured into the realm of artificial intelligence and machine learning with the state-of-the-art Tenali platform.

Gupta explained that CredenTek’s unwavering commitment to pushing the boundaries of innovation in the banking technology sector led to the development of Tenali. The platform incorporates BERT, Hugging Face Transformers, and NER, which contribute to its capabilities. BERT, developed by Google, serves as the bedrock for natural language processing within Tenali, allowing for more accurate and meaningful insights. Hugging Face Transformers empower the platform to implement advanced machine learning models, providing a flexible and efficient framework for model deployment and management. Meanwhile, the integration of Named Entity Recognition (NER) enhances data extraction capabilities, facilitating the identification of key entities in the financial domain.

According to Gupta, Tenali differentiates itself from other AI-fintech platforms in the market through its deep integration of state-of-the-art technologies, its adaptability, and CredenTek’s extensive experience in banking technologies. The platform has demonstrated significant impact in credit decisioning through the integration of Machine Learning (ML), where it provides financial institutions with a more nuanced and accurate assessment of creditworthiness. Additionally, Tenali has been designed with a user-centric approach, enhancing accessibility and usability through Natural User Interface (NUI).

In terms of response from existing clientele, Gupta stated that the feedback has been overwhelmingly positive, with banks appreciating the seamless integration of Tenali into their existing systems and its ability to enhance operational efficiency and provide valuable insights.

CredenTek, over the years, has established itself as a comprehensive IT solutions provider for the banking industry, offering a diverse stack of solutions surrounding digital onboarding, reconciliation, remittance, host-to-host secure data transfer, lending solutions, internet banking, and mobile banking. The company has also incorporated ML-based techniques in its reconciliation platform, Rhinocon-BRAIN, to revolutionize the reconciliation process and improve efficiency and accuracy in financial data reconciliation.

Looking ahead, Gupta envisions continuous evolution for Tenali, with future developments focusing on enhancing the platform’s capabilities through ongoing research and development in AI and ML, as well as expanding intelligent banking offerings to cater to a broader range of financial services. With its commitment to innovation and expertise in banking technologies, Tenali is poised to remain at the forefront of the industry.